1. Introduction

One Stop Prep ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prep center management application and services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, business details
• Business Data: Package information, client details, inventory data, shipment records
• Usage Data: Login information, IP addresses, browser type, pages visited
• Communication Data: Messages, support inquiries, feedback submissions

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your transactions and manage your account
• Send you notifications about your packages and shipments
• Improve our services and develop new features
• Respond to your inquiries and provide customer support
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our services (e.g., shipping carriers, email services)
• Business Partners: With your consent, for integrations like QuickBooks, SendGrid, or shipping providers
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Export your data in a portable format
• Withdraw consent where processing is based on consent

8. Third-Party Integrations

Our services integrate with third-party platforms (QuickBooks, SendGrid, shipping carriers, etc.). When you connect these integrations, you may be sharing data with these third parties. Please review their privacy policies to understand how they handle your data.

9. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

One Stop Prep
Email: support@1stop-prep.com